The Lensmaster Lounge

Where lensmasters know best. W00t.

submit a bug report

You are not logged in.

Announcement

*The Forum Rules.

Yep, rules. Read 'em. Abide by 'em. Or your sea creature powers may be revoked. Temporarily, or for good.

1. New to the lounge? Get started here. Learn which category to post your note in, and create a forum signature.
2. Spam: just don't do it. Thou also shalt not fill the forums with multiple threads on the same topic or sockpuppet.
3. Thou shalt not flame, harass, denigrate, spam, malign, or otherwise finger-point and name-call at ANYONE. This one's a biggy. This too can get you banned.
4. Squidstaff love interacting with smart front-line people, so they stop by the forums from time to time to hear your ideas and share updates. However, this isn't the place to post bugs or solicit admin action. Please send those requests through our feedback link.
5. The SquidU forum is a place for users to interact, to share ideas and inspiration (and yes, gripes... maybe another lensmaster can help) and have fun with their lenses. Try searching for an answer or visiting The Answer Deck.

#1 07/18/2009 6:38 am

dc64
Positively aquatic
From: Alabama
Registered: 10/15/2007
Posts: 241

Click-out stats not showing up?

There are no click-out stats on any of my lenses, even when I look at the last 30 days.  Yesterday they were there, and today they aren't. Anyone else seeing this? I've checked all my top lenses and they all say - Yikes, no click outs yet!

Offline

 

#2 07/18/2009 7:09 am

Ramkitten
Indubitably tentacular
From: Flagstaff, AZ
Registered: 12/31/1969
Posts: 2626

Re: Click-out stats not showing up?

That relates to a bug report I've filed, three times. A purchase--a big one--made through an Orbitz module of mine (I know, because I made the purchase) never registered a clickout.

Offline

 

#3 07/18/2009 8:34 am

merylvdm
Landlubber.
Registered: 12/31/1969
Posts: 25

Re: Click-out stats not showing up?

Under My Stats it says I have 9 clickouts - but under the area where Clickouts are listed, it says I have none. It was there - until yesterday. I too sent a bug report. How long does Squidoo usually take to fix things? I've only been doing this for a week

Offline

 

#4 07/18/2009 9:13 am

dc64
Positively aquatic
From: Alabama
Registered: 10/15/2007
Posts: 241

Re: Click-out stats not showing up?

Hopefully they will fix this soon. I'm surprised no one else has commented on this. Is it just a few of us being affected?

Offline

 

#5 07/18/2009 9:40 am

merylvdm
Landlubber.
Registered: 12/31/1969
Posts: 25

Re: Click-out stats not showing up?

My son doesn't have the click out stats and graph either. I too am surprised there has been so little comment

Offline

 

#6 07/18/2009 11:18 am

interstellaryeller
Positively aquatic
From: Ohio
Registered: 12/31/1969
Posts: 318

Re: Click-out stats not showing up?

dc64 wrote:

Hopefully they will fix this soon. I'm surprised no one else has commented on this. Is it just a few of us being affected?

Thanks guys I submitted a bug report too.

Offline

 

#7 07/18/2009 12:30 pm

thefluffanutta
Citizen Squid Alumni

From: York, England SquidUtils.com
Registered: 09/04/2006
Posts: 5512

Re: Click-out stats not showing up?

To those of you who have submitted bug reports: if you can paste the case numbers you get here, it might help get the bug fixed quicker...

Offline

 

#8 07/18/2009 12:36 pm

merylvdm
Landlubber.
Registered: 12/31/1969
Posts: 25

Re: Click-out stats not showing up?

I don't think I got one. I filled out a form and detailed the problem. That's all I remember. Where would I have got the number?

Offline

 

#9 07/18/2009 12:55 pm

thefluffanutta
Citizen Squid Alumni

From: York, England SquidUtils.com
Registered: 09/04/2006
Posts: 5512

Re: Click-out stats not showing up?

You should get a reply via email when someone reads the bug report. This might not happen until Monday.

Offline

 

#10 07/18/2009 1:45 pm

jptanabe
Swimming pretty (100+ posts!)
Registered: 12/31/1969
Posts: 186

Re: Click-out stats not showing up?

dc64 wrote:

Hopefully they will fix this soon. I'm surprised no one else has commented on this. Is it just a few of us being affected?

Yeah, happening to me too. I submitted a bug report, hope that helps.

Offline

 

#11 07/18/2009 1:55 pm

Dkprincess6
Wow. Over 1000 posts.
From: Moundsview, MN
Registered: 12/31/1969
Posts: 1281

Re: Click-out stats not showing up?

I don't have the graphs either.  I wasn't going to file a bug report until I knew it wasn't just me.  I'll go file one now.

Offline

 

#12 07/18/2009 10:59 pm

lravidlearner
Landlubber.
From: San Diego, CA
Registered: 12/31/1969
Posts: 24

Re: Click-out stats not showing up?

Likewise with my lenses.  no clickouts, no pie chart, no lifetime lens stats

Reported the bug - case #41242

Offline

 

#13 07/19/2009 1:47 am

oneskms
Positively aquatic
From: UK
Registered: 07/07/2007
Posts: 340

Re: Click-out stats not showing up?

Sent bug report - case no. 41248

Offline

 

#14 07/19/2009 3:48 am

oneskms
Positively aquatic
From: UK
Registered: 07/07/2007
Posts: 340

Re: Click-out stats not showing up?

Only a thought but this may be related to the policy changes what are coming into effect right about now

I wonder how many lenses are for the boot ?

Offline

 

#15 07/19/2009 5:51 am

jptanabe
Swimming pretty (100+ posts!)
Registered: 12/31/1969
Posts: 186

Re: Click-out stats not showing up?

I sent bug report # 41229

Offline

 

#16 07/19/2009 10:02 am

ulla_hennig
Got yer sea legs
From: Berlin, Germany
Registered: 12/31/1969
Posts: 87

Offline

 

#17 07/19/2009 3:37 pm

Dkprincess6
Wow. Over 1000 posts.
From: Moundsview, MN
Registered: 12/31/1969
Posts: 1281

Re: Click-out stats not showing up?

My bug report was #41230.

Offline

 

#18 07/20/2009 9:19 am

giltotherescue
Squid Staff / Forum Mod
From: Boulder
Registered: 10/17/2005
Posts: 1935

Re: Click-out stats not showing up?

I'm looking into it now. Thanks for your patience everyone.

Offline

 

#19 07/20/2009 9:20 am

SquidooKimberly
Community & Charity Organizer
Registered: 12/31/1969
Posts: 837

Re: Click-out stats not showing up?

Ick, a bug!  Thanks for filing a bug report.  We're working on it!


~Kimberly
YOUR Community & Charity Organizer!
What do I do?  |  Morning Coffee  |  Charity Central  |  Find a Mentor

Online

 

#20 07/20/2009 9:50 am

oneskms
Positively aquatic
From: UK
Registered: 07/07/2007
Posts: 340

Re: Click-out stats not showing up?

Cheers Gill,
I know your busy but will this affect any stats from the last couple of days - will the clickouts be lost for e.g.

Offline

 

#21 07/20/2009 10:00 am

giltotherescue
Squid Staff / Forum Mod
From: Boulder
Registered: 10/17/2005
Posts: 1935

Re: Click-out stats not showing up?

Clickouts are back!

Offline

 

#22 07/20/2009 10:03 am

oneskms
Positively aquatic
From: UK
Registered: 07/07/2007
Posts: 340

Re: Click-out stats not showing up?

Boy your quick Gill - many thanks

Mine are all working now (I haven't checked to see if my clickouts have increased yet though)

Again cheers - and now a lensrank update (lol only joking)

Offline

 

Board footer

Powered by PunBB
© Copyright 2002–2005 Rickard Andersson