Thx Kimberly - best post this in the chatter box

I only meant to point them to here (hopefully it will alieviate any worries)

It took this long to say that Gil was on vacation?

RickPhillips wrote:

It took this long to say that Gil was on vacation?

I don't really feel it's my place to pass the buck by saying we can't do anything because Gil is on vacation.  Vacations don't stop time and progress.  But with our luck, I guess they stop LensRank.  When it came down to the rest of us trying to fix it and not having the exact resources to do it on our own, I cracked!

Wooohooo! We'll be seing new numbers!!! I just hope they are good ones:)

Thank you, thank you, thank you for the update!  We've waited a week, a couple more days shouldn't be a problem.  I think a lot of people have been creating during this problem.  I knew you guys were working on it.  I just figured it was something big.  Glad to hear it wasn't.  To MsSnow4a, every time someone new posted a question about the Lensrank, someone answered them.  That's the beauty of being on Squidoo, we all help each other.

With all due respect, the worst time for sw engineers to take a vacation is right at the moment of code change. Been there (on the tech support and end user side), and I know it ain't pretty ... so I feel for ya, but Murphy's law and good engineering practices recommend not doing it.

The unfortunate results when/if a hiccup or worse - breakage- occurs in the system are what we're seeing here: endless end user discussion, lots of frustration, client/member loss of confidence or perhaps even loss of participants, yadayadayada - yo, Seth, it's  A MARKETING NIGHTMARE.

Last edited by Pastiche (04/29/2009 1:54 pm)

Pastiche wrote:

With all due respect, the worst time for sw engineers to take a vacation is right at the moment of code change.

I agree, and he didn't.    He was gone before that.  We definitely don't plan on things going wrong, at any point, and are always working on updating our infrastructures to prevent these things from happening in the first place.

Well... atleast now we know what the actual reason is! Was getting really worried with people circulating rumours that our Squidoo got the Swine flu

Perhaps people who have been on Squidoo for a couple of years are more relaxed about this, I can only speak for myself, but although I noted the lack of update on lensrank, I wasn't worried about it and when I saw that the attempt to update it the other day resulted in every lens being 0 lensrank a) I knew it was being worked on and b) I knew it would be fixed soon enough.
It isn't as if it's the first time the lensrank machine has broken, granted it has taken a little longer to fix this time but, let's face it, it affects everyone equally so at the end of the day it really makes very little difference whether lensrank updates every day or occasionally due to a glitch misses a couple of days.
Squidoo gives us a fabulous garden to play in but every once in a while something will go pear shaped. Everyone at Squidoo works very hard FOR US, put yourself in their shoes sometime and try to imagine how it must feel to see some of the posts there have been.
Whether or not Gitotherescue is the only programmer is neither here nor there, he has his name for a very good reason ... he's the best

KimberlyDawnWells wrote:

Plus this is one of THE official places to get info from HQ, so you can check here in the future for other notes and announcements.

I've been checking here for a week now. We're at your mercy. If you don't tell us anything, we don't know anything.

Last edited by Jimmie (04/29/2009 6:12 pm)

0ctavias0fferings wrote:

Perhaps people who have been on Squidoo for a couple of years are more relaxed about this, I can only speak for myself, but although I noted the lack of update on lensrank, I wasn't worried about it and when I saw that the attempt to update it the other day resulted in every lens being 0 lensrank a) I knew it was being worked on and b) I knew it would be fixed soon enough.
It isn't as if it's the first time the lensrank machine has broken, granted it has taken a little longer to fix this time but, let's face it, it affects everyone equally so at the end of the day it really makes very little difference whether lensrank updates every day or occasionally due to a glitch misses a couple of days.
Squidoo gives us a fabulous garden to play in but every once in a while something will go pear shaped. Everyone at Squidoo works very hard FOR US, put yourself in their shoes sometime and try to imagine how it must feel to see some of the posts there have been.
Whether or not Gitotherescue is the only programmer is neither here nor there, he has his name for a very good reason ... he's the best

Excellent post, and so is everyone else.